BKM EU Withdraw From Contract

Description

BKM EU Withdrawal (EU Withdraw from Contract) gives your customers a simple, legally compliant way to exercise their EU right of withdrawal – and gives you a complete back-office to manage every request.

Whether you run a service, a digital product, or a physical goods store, this plugin handles the entire withdrawal process from submission to resolution.

Form Features

• Two-step form – customer fills details on step 1, reviews everything on step 2 before confirming
• Fields: Full Name, Email Address, Phone Number, Address, Postal Code, Order Number, Product Details, Withdrawal Reason
• File attachment support – customers can upload supporting documents
• Each field can be set as required or optional from the admin settings
• Fully customisable appearance – colours, button styles, border radius, and label size.

Admin Panel Features

• All Requests – view and manage all withdrawal submissions in one place
• Status management – update request status with full history log
• Internal notes – add private notes to any request (not visible to customer)
• Auto-generated reference number for every request (format: WD-2026-00001)
• Filter requests by status, search by name, email, order number, or reference

Email Notifications

• Customer receives a confirmation email on submission
• Admin receives a notification email for every new request
• Customer receives a status update email whenever their request status changes

Export Tools

• Export requests to CSV
• Export requests to Excel
• Export respects current filters – export only what you see
• Bulk export by selecting specific records

Shortcode

Place the withdrawal form anywhere using:

[bkmeuwi_withdrawal_form]